What to Do When Saying No at Work Doesn’t Work
When “No” Doesn’t Change Anything
A reader I’ll call Kate recently asked me an important question that I think many high performers quietly struggle with.
Kate had been feeling increasingly overwhelmed at work. Over the last six months, her responsibilities had grown significantly. She had taken on more projects, more coordination work, more decision-making, and more “small” tasks that often accumulate around strong performers because people trust them to get things done. ...

