Soft Skills - Ask a Wharton MBA
Develop Soft Skills – Work Smart & Live More
Have you ever walked out of a presentation you led thinking, “That was such a waste of time. I spent hours preparing, yet somehow what I had been asked to prepare wasn’t even what the senior leader wanted to discuss. Worst of all, I walked away with feedback that I needed to become a better presenter.” ...
A reader I’ll call Kate recently asked me an important question that I think many high performers quietly struggle with.
Kate had been feeling increasingly overwhelmed at work. Over the last six months, her responsibilities had grown significantly. She had taken on more projects, more coordination work, more decision-making, and more “small” tasks that often accumulate around strong performers because people trust them to get things done. ...
I’ve cried three times a week this past month — and not because I was sad. The tears came from something deeper: the painful realization of how brutal my inner critic has been for years. Not a gentle voice encouraging growth, but a harsh one constantly telling me I am behind, lacking, or still not enough. ...
What should a manager do when they believe an employee’s performance rating was unfair? This leadership dilemma happens more often than people admit, and how a manager responds can either build trust or quietly weaken their leadership.
“Honestly, I think it was unfair to him.”
That’s how a manager I’ll call Roger started a coaching conversation with me recently. ...
As I step into 2026, I find myself in a season of transition — one that feels unfamiliar, a little disorienting, and surprisingly freeing.
I’m leaving full-time work and entering what I like to call my rewirement phase. It’s not quite retirement, not exactly a second act with a clearly defined script. I don’t yet know what my goals will be for the next five years. And for the first time in a long time, I’m learning to be okay with that. ...
Happy New Year.
I’m sorry I haven’t written for a while.
The last month caught me off guard when a relationship I value deeply became unexpectedly tense—not from anything dramatic, but from a handful of misunderstandings that slowly added up. It wasn’t the kind of conflict with a clear beginning or obvious fault. It was murkier than that, and harder to name. ...
If you asked me a decade ago what “mental wealth” meant, I probably would have stared blankly. For most of my life, I thought happiness was tied to achievement: get into the right college, land the prestigious job, earn the next promotion. Each milestone was supposed to unlock peace of mind. Instead, every success gave me maybe a week of relief before I moved on to the next goal. ...