interpersonal skills example

My cousin in China has been running a travel agency for 20 years. She’s one of those people who knows exactly how to maintain good relationships.  We all have people like that in our lives and wish we could do what they do.  Well, during my trip to China, she gave me several important interpersonal skills examples and lessons. First,

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interpersonal communication skills examples infographic

Interpersonal communication isn’t an exact science that can be solved with a math equation or with a formula. Interpersonal skills are complicated as they depend on the context of the situation, social cues and the personal experience of those involved. With so many different signals that can influence your communication, it’s important to have a tangible understanding of

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bad leadership

There can be many bad leaders in one organization.  Why?  Ironically it’s because bad leadership creates a vicious cycle.  Bad leaders will promote other bad leaders, either because they don’t know any better or they don’t want to be found out.  If you are a kick-ass doer in an organization full of bad leaders, your may not get

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interpersonal communication soft skills infographic

Interpersonal communication is an important skill across all facets of your career. Whether you’re aware of it or not, interpersonal communication is present when you’re interviewing for a job, talking with your co-workers, or asking for a promotion. Even when you do well across the ‘hard’ skills, such as data analysis, accounting, programming, you still won’t

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dealing with difficult coworkers

We all come across difficult coworkers.   How we deal with them can fundamentally affect our career and happiness.  Below is a real life situation from an avid reader around dealing with difficult co-workers.   I am thankful she reached out so I can not only help her but also shared this situation and my advice with any of you in

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What is your definition of career success?  For most of us recognition, status, financial security, and wealth come to mind.   Why wouldn’t it? Our society has trained us to associate these things with career success.   There is also an implicit promise here that if we are successful, we will be happy.  But is it true?

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business communication skills

Communication is key in every aspect of life, but it’s especially crucial in the workplace. Whether you’re just starting out in business or are further along in your career curve, there are specific business communication skills necessary for success. What business communication skills and “soft skills” will help you work smarter?  Here are 9 communication

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what are leadership skills

Great leaders don’t rise to the top by happy accident. Rather, these leaders hone a very specific set of leadership skills that contribute to their own success (and the success of others) such as growing a business, streamlining business operations, or motivating people to work smarter toward common goals. What are leadership skills in every

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workplace communication skills

You may—or may not—be surprised to learn that the vast majority of work-related problems stem from bad communication. Poor workplace communication can cause frustration, misunderstanding, apathy, revenue loss and poor performance. Communication issues account for 64% of workplace negativity, and often these problems are completely avoidable. With communication issues so prevalent in the workplace, the

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life is always just beginning

I went to a seminar last month and heard this saying “Life is Always just Beginning” from a 82 year-old lecturer, Bill McKeown.   I have been thinking about these 5 little words ever since.  It has helped me re-frame my perspective on life and my inner dialogue. Do you ever notice how much we

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Interpersonal-Communication-Style

Only 20% of professionals get 100% correct on this quiz.  Are you in the top 20%? Find out in just 2 minutes by taking the quiz below. Your interpersonal communication style can directly affect your work reputation and your overall work effectiveness.  Your communication style pertains to How you speak to someone one-on-one or in a group setting. How you

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leadership skills infographic BMCC

Recent trends show most current executives aren’t confident in giving up the reigns of their organizations to rising leaders. And, while leadership development is consistently rated high on many organizations “to-do” list, few have actually implemented programs to cultivate leadership skills. Organizations with this lack of leadership strategy are missing critical opportunities for business and

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farewell letter to coworkers

It’s never easy to say farewell to a company and a team.   However, this will happen many times in your career, as most of us have at least 7 different jobs until we retire.  While many farewell letters to coworkers are fairly standard and boring, it may serve you to take some time to craft

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career advancement

Mastering soft skills is critical to your career advancement.   Louis Johnston, one of our executive authors, agrees.  He shared in this interview how mastering certain soft skills helped him skyrocket his career and quadruple his compensation. Louis started as an Online Marketing Associate, 10 years ago.  He has since been promoted to Manager, Director, Senior Director, and

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