How to guides

Dealing with Difficult Personalities – 5 Effective Tips

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difficult personality

In my article, “Dealing with Difficult Personalities – What Not to Do,” I talked about 4 things not to do:

  1. Don’t react emotionally or defensively.
  2. Don’t try to change this person.
  3. Don’t complain to this person’s boss to try to resolve this.
  4. Don’t gossip about this situation with other co-workers.

Continuing with my example with Anna, what should I have done?  To recap: Anna hada great reputation for being smart and excellent at her job.   I also met her casually in the hallway, and thought she was quite nice.  During our first business meeting, she cut me off and began to pepper me with questions about why I needed this data and what I planned to use it for.  Her tone was sharp and aggressive.  I was quite surprised and caught off guard. ”  Here are 5 tips I recommend using to deal with any “difficult personality” at work, and for achieving the best long-term results. ...  read more

#3 Most Common Mistake People Make at Work

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assume-dont

Perhaps you have heard the phrase, “Don’t assume, because it makes an ‘ass’ out of ‘u’ and ‘me.'” While it seems tongue and cheek, it’s very good advice. It’s amazing how we can understand this concept in theory, yet still make unwarranted assumptions at work. I think this happens mostly because we don’t even realize we have made an assumption. We just think “this is how it should be,” or we think we should know the answer. This is a mistake, and can be very detrimental to our career progression. ...  read more

5Cs to Effective Email Communication

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email communication

Email is one of the primary methods of communicating at work today. “What so hard about writing an effective email?” you may ask. Well, the mechanics of sending an email are simple, but if you want to facilitate effective email communication (e.g. your email is read, understood ,and acted upon in the time frame you desire), then there are certain skills involved in writing a good email. ...  read more

Secret to Networking Well – Follow 1 Simple Rule

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Business networking is essential to your job success as well as during any of your job search.

  • For job seekers, we all know that the best job openings are those that we can find through our network before it hits the open market.  So the stronger your network the more likely you will come across hidden gems in job opportunities.
  • If you already have a job, then networking can help you find a good mentor, land the next customer, find a good vendor, establish a beneficial partnership, etc..

So whether you have a job or not, you should be constantly expanding and building your network so you can tap into it to support your career success.   While most of you probably know networking is important, few actually know how to network well.   In my blog, you can read about the 5 business networking tips anyone can follow to give you some specific tips.  In this article, I want to share 1 simple rule that can help you network well no matter what your situation is. ...  read more

How to Deal with a New Boss – What to Do and Not to Do

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new boss

Getting a new boss can be nerve wracking, since a new boss can impact how you like your job going forward. Many things could stay the same or change. It’s that uncertainty that can unnerve you. While you may not be able to control how getting a new boss will change your work life overall, there are things you can do, and not do, to put your best foot forward with this new boss. By following the tips below, you can build a great first impression with your new boss, and set a good foundation for a positive relationship going forward. ...  read more

How to Network without Using Small Talk – 5 Tips

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Most people agree that networking is critical to business and career success.  You can find unadvertised job openings and business partners through your network.  Knowing networking is important is one thing, knowing how to do it is another.   This may be in part due to stereotypes about networking.  A recent conversation I had with a colleague highlights this stereotype. ...  read more