Soft skills

Someone Took Credit for Your Work – What to Do

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In the work-place, is it better to ensure you individually are given credit for your work, or that the team benefits from your work? My team recently submitted a proposal of which I prepared more than 75%. In fact, of the 25% my analyst (who is junior to me) prepared, I had to revise significantly….  ...  read more

Recovering from a Work Setback – Dos and Donts

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I had an important meeting to lead yesterday. After six months of managing this project, I was hoping this meeting would be the final one needed to get there necessary agreement from all the key business stakeholders. Everything was looking good — we already went through 4 rounds of feedback, and addressed all the concerns…  ...  read more

Speaking Up in Meetings – Why and How to Do it

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When I first worked at McKinsey after college, I was pretty scared of speaking up.   I distinctly remember sitting in the large conference room with another analyst, our manager, the senior manager, and the Partner on the project, to discuss our strategy for a consumer business client. The Partner discussed a strategy that frankly…  ...  read more

Dealing with Difficult Personalities – What Not to Do

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How should we deal with difficult personalities?  I have been thinking about how to write about this topic for three weeks now.  I realized it’s hard, because there are so many potential dimensions and scenarios to this question: Who is this person that you consider “difficult” – a senior executive, boss, peer, colleague, customer, vendor,…  ...  read more

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