We all have worked with smart colleagues that have development areas we see. As humans, we naturally have tendencies to want to help others. It’s important to know when and how to give them feedback that can help them further succeed.
Question – How to Give Feedback to a Co-worker?
What is the best way to tell a valuable coworker that he/she is talking too much? This person is smart, dedicated and responsible, but often goes into too much detail about stuff you don’t find important or interesting. He/she lacks skill to make distinction on what is really relevant to say and feels insecure or awkward when there is even a short silence. How to approach this person without hurting her feelings?
- Do it in person in a private setting and not over email or by phone.
- Provide balanced feedback, so start with what you think this person does well and then state where this person could improve upon. Describe how improving upon these areas can help their career progression.
- Offer specific examples – tell this person at least one past example where they spoke too much and what they could have said that would make it more effective.
- Listen and answer questions – providing feedback is best when there’s a two way dialogue. Get this person room to ask you questions after you provide feedback and see where you need to clarify.
- End on a high note and offer support. Restate that you believe in her success and you are there to help if she needs it.
I am always in your corner.