Leadership Dilemma: Accept Mediocrity or Micromanage to Achieve Quality Output?

leadership dilemma

A month ago, every morning at 5 AM, I found myself consumed by worry. As the head of a newly created digital experience strategy team, I inherited two team members to help build our capabilities. Three weeks in, I realized they both had significant gaps in skill, experience, and motivation necessary to produce the high-quality output I envision. ...  read more

Four Leadership Qualities Demonstrated by Ed Gilligan

leadership qualities

Two weeks ago, I heard Ed Gilligan, the President of American Express (AMEX), speak at a Leadership Conference in Arizona.  After listening to him for an hour, I said to myself – “I want to work for him!”  His speech was the highlight of the conference.  Even though I didn’t know Ed, I had a glimpse of the type of leader he is through the stories he shared. ...  read more

The Leadership Lesson Don Learned Unexpectedly

candid-conversations

I am honored to introduce another Executive Author, Don Victor, to our candid conversations series.  Don is senior executive and currently head of a division of 300 people.  Don is a senior executive, and is currently the head of a 300-person division. I am so pleased that he agreed to be an Executive Author for my website. He has over 25 years of experience, and he has so many stories to tell. I look forward to learning from him with you through this candid conversation. ...  read more

5 Leadership Lessons from SF Giants

Congratulations to the San Francisco Giants for winning the World Series 2012!!  Today, 1 million fans get together in our great city of San Francisco to celebrate the Giants momentous win.

My husband is a huge Giants baseball fan for the last 30 + years and by association, our entire family are big fans as well.   The odds were stacked against the Giants throughout the playoffs, but they persevered.  Why?  Great leadership and teamwork!! ...  read more